Device owners of Google Pixel 7 and 7 Pro models encounter battery bulging problems; learn the appropriate actions to take
In a concerning development, users of Google's Pixel 7 and 7 Pro smartphones have reported battery swelling issues, causing screens and back panels to lift or detach. This problem has put pressure on Google to extend its free replacement program, initially introduced for Pixel 7a owners, to its higher-end devices.
The free replacement program, launched by Google for Pixel 7a owners, offers complimentary battery replacements and up to $456 in compensation. However, several users have shared that they were told their Pixel 7 and 7 Pro devices are not eligible for this program.
The inconsistent response from Google has led to a mixed experience for affected users. Some have received free battery swaps or device replacements, while others have been quoted for out-of-warranty repairs.
The battery problems in the Pixel 7 and 7 Pro series have garnered attention, with dozens of complaints being reported on Google's support forums and Reddit. One Reddit user even stated that their screen completely detached due to the battery swelling, never exposed to heat, and posed a serious safety hazard.
Other users have reported similar experiences, with their repair shops warning of the defect recurring even after a battery replacement, calling the fix a "50/50 chance."
It's important to note that battery problems, including swelling, have been a persistent issue for Pixel users, with previous generations also affected. The discovery that the swollen battery problem in the Pixel 7 series is not limited to a single device was revealed through user reports collected in the Google support forum and by tech news sites like PiunikaWeb and Android Authority, which documented multiple cases and user complaints since early May 2023.
If you own a Pixel 7 or Pixel 7 Pro and notice battery swelling, Google recommends stopping the use and charging of the device immediately. Affected users are advised to document the damage with photos and escalate the issue with Google support.
As the situation unfolds, it remains to be seen whether Google will extend its free replacement program to the Pixel 7 and 7 Pro. Users affected by this issue are encouraged to stay vigilant and seek appropriate action to ensure their safety and device functionality.
