Field Robot Upkeep: Ensuring Ongoing Performance and Efficiency
Roboworx: Revolutionizing Field Service Management for Robot OEMs
Roboworx, a leading company in the field service management sector, is making waves in the robotics industry. With a focus on bespoke agreements tailored to each partner's needs, Roboworx is partnering with a variety of robot Original Equipment Manufacturers (OEMs) to help them scale operations and maximize uptime.
Roboworx's services are not limited to just robot OEMs. The company works with a wide range of partners, including resellers and integrators, in the warehouse robotics sector. For companies entering the U.S. market, partnering with Roboworx can provide a valuable solution for tackling robot service across the country, reducing stress and ensuring smooth operations.
One of Roboworx's key partners is Picnic, a company operating in the food service space, where Roboworx provides installation, maintenance, and repair services for robots used in pizza assembly. Another significant partner is Richtech Robotics, with whom Roboworx collaborates on projects in the hospitality space, including delivery robots and floor cleaning robots.
Dale Walsh, the Vice President of Strategy and Innovation at Roboworx, leads the company's efforts to address common issues that often lead to robot deployments failing within a year. These issues include maintenance gaps, lack of automation assessments, and user training issues. Roboworx's approach to preventative maintenance is crucial for maintaining uptime, which should be a top priority for any robot OEM.
Roboworx's maintenance services focus on on-site support, with remote support available if needed through a partner. The company's Robo Server Manager software provides complete visibility into robot fleets for OEMs, including maintenance scheduling and end-user feedback. This software helps OEMs to maximize uptime and ensure they achieve the expected return on investment (ROI) from their robotic investments.
In addition to maintenance services, Roboworx offers field service management that includes staff retraining, robot optimization, and environment adaptation to prevent robots from becoming unused assets. This holistic approach ensures that robots are integrated seamlessly into their operational environments and are used effectively to increase efficiency and productivity.
Roboworx's approach to field service management is flexible and customized to each partner's needs. While the company does not handle every aspect of the operations process, it offers services on a case-by-case basis, ensuring that each partner receives the specific support they require to succeed in the competitive robotics market.
With its focus on bespoke agreements, preventative maintenance, and holistic field service management, Roboworx is helping robot OEMs to scale operations, maximize uptime, and achieve the expected ROI from their robotic investments. As the robotics industry continues to grow, Roboworx is poised to play a crucial role in ensuring that these investments are successful and profitable.
[1] Source: Roboworx Partners with Richtech Robotics for Field Service Management [3] Source: Roboworx's Flexible Service Models for Robotics Companies
- Roboworx is expanding its partnerships beyond robot OEMs, also collaborating with companies in data-and-cloud-computing to optimize the performance of robots.
- The technology sector is seeing increased collaboration between robotics and data-and-cloud-computing companies, as both industries aim to improve the efficiency and effectiveness of robotic systems.
