Finance institution Banco Sabadell chooses DXC to progress financial accessibility through AI-driven testing for accessibility.
Banco Sabadell, a leading Spanish banking group, has partnered with DXC Technology to improve the accessibility of its digital services. The collaboration aims to promote financial inclusion for over 12 million customers, including those with disabilities 1.
DXC Technology, a global leader in digital transformation, will lead the design and implementation of a new testing framework. This framework combines manual testing, automation, and AI-driven analysis to identify and fix accessibility issues across Banco Sabadell’s digital platforms 2.
The innovative methodology developed by DXC and Banco Sabadell integrates accessibility testing throughout the entire product development lifecycle. It includes a real-time monitoring system that evaluates issues based on business impact and provides actionable recommendations for resolution 3.
The project is being led by Banco Sabadell’s Technology Competence Center in Alicante, which supports the bank’s goal of providing universally accessible financial services across Spain 1. Juan Parra, President of DXC Technology Europe, stated that the collaboration is a significant step toward a more equitable digital future for all citizens.
Elena Carrera, General Director of Operations and Technology at Banco Sabadell, emphasised that the collaboration with DXC enables them to ensure their digital services are inclusive and usable by all groups, including people with disabilities.
DXC Technology provides the technology and expertise financial institutions need to stay competitive in a rapidly evolving industry. The company supports all the major banks in Spain and helps customers around the world modernize and run their mission-critical systems.
By addressing accessibility barriers, Banco Sabadell seeks to reduce user drop-off, improve customer satisfaction, and support greater independence in day-to-day digital interactions. The approach is designed to ensure compliance with the accessibility standards outlined by Spanish and EU regulations.
The initiative is part of Banco Sabadell’s broader effort to create a more inclusive experience for its customers across Spain. By enhancing service accessibility and promoting financial inclusion, the collaboration between DXC and Banco Sabadell is making a significant contribution to digital equality in Spain.
For more information about DXC, visit dxc.com.
- The project led by Banco Sabadell's Technology Competence Center in Alicante, aimed at promoting financial inclusion, is being carried out in collaboration with DXC Technology, as stated by Elena Carrera, General Director of Operations and Technology at Banco Sabadell. [ffnews.com, finance, business]
- DXC Technology, a global leader in digital transformation, supports various financial institutions, including Banco Sabadell, ensuring they stay competitive in the rapidly evolving industry by providing the necessary technology and expertise. [technology, business, finance]
