IDP Education Expands AI Strategy to Enhance Student Support Worldwide
IDP Education is expanding its AI strategy to reach students earlier and provide smarter support throughout their educational journey. The company believes in using technology to enhance human connection in international education, rather than replacing it.
IDP's AI-powered student assistant, Navi, will be introduced to the UK, Canada, and the US in the first quarter of Fiscal Year 2026. Navi handles routine tasks, freeing up counsellors to guide students through life-changing decisions. IDP's unique combination of scale and trusted data sets enables personalized AI experiences.
Navi's success is built on understanding real student needs and focusing on relevance, not hype. It outperformed other digital channels in collecting academic profiles within a month of launch. IDP's ethical AI development frameworks and trusted data build student confidence in their AI tools. Navi is part of IDP's broader innovation strategy, which includes tools like the Counsellor Recommendation Engine and FastLane.
IDP Education is committed to using AI to deepen trust and scale support in international education. The expansion of Navi to key regions and its proven success demonstrate IDP's dedication to enhancing the student experience through technology that complements human connection.
