Skip to content

"Inadequate communication" emerging as major concern during power outage

A significant number of people (41%) express dissatisfaction with the government and public institutions' management of the situation.

Over forty-one percent of respondents expressed dissatisfaction with the government and public...
Over forty-one percent of respondents expressed dissatisfaction with the government and public institutions' handling of the situation.

"Inadequate communication" emerging as major concern during power outage

"What Went Down During Portugal's Massive Blackout?"

Let's dive into what made Portuguese folks go ballistic during their nationwide blackout! A recent survey conducted by Portal da Queixa sheds light on the chaos, revealing the biggest hassles folks faced and how they felt about the government's response.

Over 84% of Portuguese citizens grappled with the most daunting obstacle – no bloody access to communication! Around 41% of these outraged individuals have even claimed that the Government and public entities were a hot mess, failing to deal with the crisis effectively. Digi, one of the operators, took the brunt of the complaints, as it's the telecom company with the most complaints lingering on the survey.

The Iberian blackout that struck Portugal last week wasn't just about energy loss, but also communication collapse. According to Portal da Queixa's survey, around 84.1% faced the tough jam of getting online, while 57.8% struggled with a lack of information or support. A measly 18.1% grappled with difficulties securing food and water, while 10.8% dealt with other unspecified troubles, and a tiny 10.1% had transportation woes.

So, where were our sweaty-browed citizens when the lights went kaput? The majority sat out their misery at home (48.2%), while a decent number toiled away at work (33.2%). Few were on the streets or other public spaces (10.8%), while some were unlucky enough to be in the wrong place at the wrong time, like at an airport (0.4%).

Now, let's chat about the mood of our visibly-stressed citizens! Pedro Lourenço, founder of Portal da Queixa, reckons that the communication breakdown was a colossal weakness in our modern society. Over 84% of those interviewed struggled to access networks and information channels, leaving many feeling isolated and anxious. Communications, he contends, should be the central support and guidance during trying times. However, the survey uncovered some serious reservations about public bodies and the Government's response, with nearly 41% panning their handling of the blackout.

And there you have it, folks! The ups and downs of Portugal's blackout, according to the survey by Portal da Queixa.

Amidst the chaos of Portugal's nationwide blackout, many citizens found themselves struggling to access technology, particularly communication networks, as revealed by the Portal da Queixa survey. Despite this, a significant portion of the population (41%) were critical of the government and public entities' response to the crisis, with Digi receiving the most complaints. While the majority of Portuguese individuals weathered the blackout at home or work, a small percentage faced issues at an airport due to the communication breakdown.

Read also:

    Latest