Investment Secured by Glassbox from Poalim Equity
Glassbox, a leading digital experience analytics provider for financial institutions, has received a minority investment from Poalim Equity, the investment arm of Bank Hapoalim, Israel's largest financial group. This investment marks a new chapter in the partnership between the two companies and will fuel Glassbox's next phase of innovation, focusing on advanced analytics and AI solutions tailored for banks and insurers.
Etai Kramer, Managing Director and Head of Alternative Investments & Investment Banking at Poalim Equity, stated that the investment reflects a shared vision to equip banks and insurers with the intelligence they need to meet rising expectations for trust, speed, and personalization in digital engagement.
Bank Hapoalim has been a long-standing Glassbox customer, using its platform to optimize digital engagement and better serve its clients. This investment will directly support the expansion of Glassbox's product roadmap, with a focus on AI-powered behavioral analytics, fraud prevention, and real-time decision-making capabilities tailored to the needs of banks and insurers.
Alex Assim, Chairman of Glassbox, has stated that Glassbox stands out as one of Israel's leading analytics companies. The investment by Poalim Equity is not specified as the first, implying there may have been previous investments. Poalim Equity, along with other investors, is proud to continue supporting Glassbox's growth.
Poalim Equity’s investment also fits within its broader strategy of supporting growth capital and innovation in Israel-related companies, especially within financial technology. The investment aims to transform how financial institutions understand and serve their customers, enhancing trust, speed, and personalization in service delivery.
Glassbox's technology is purpose-built for financial institutions, offering a uniquely deep understanding of the needs and complexities of this sector. The company's ability to innovate responsibly and strategically, especially in the age of AI, makes them a rare asset in the enterprise software space.
The investment by Poalim Equity is not a majority investment, suggesting that Glassbox remains an independent company. This investment underscores a shared vision between Poalim Equity and Glassbox to equip banks and insurers with sophisticated intelligence solutions that meet rising customer expectations in digital interactions.
[1] The funding will fuel AI-driven innovations that help financial institutions optimize digital engagement, better understand customer behavior, reduce friction in digital journeys, and detect risks earlier.
[2] It underscores a shared vision between Poalim Equity and Glassbox to equip banks and insurers with sophisticated intelligence solutions that meet rising customer expectations in digital interactions.
[3] The investment will fuel Glassbox's next phase of innovation, accelerating the development of advanced analytics and AI solutions for financial institutions.
[4] Poalim Equity’s investment also fits within its broader strategy of supporting growth capital and innovation in Israel-related companies, especially within financial technology.
- This investment by Poalim Equity will fuel Glassbox's next phase of innovation, accelerating the development of advanced analytics and AI solutions for financial institutions, particularly focused on enhancing trust, speed, and personalization in service delivery.
- Poalim Equity’s investment also aligns with its broader strategy of supporting growth capital and innovation in Israel-related companies, specifically within the financial technology sector, as it seeks to transform how financial institutions understand and serve their customers.
