Promotion of Adam Jones to Senior Account Manager at Digital Alert Systems
Digital Alert Systems Promotes Adam Jones to Senior Account Manager
Emergency communications solutions provider Digital Alert Systems has announced the promotion of Adam Jones to the position of Senior Account Manager. Jones, who joined the company in 2020, has proven his capabilities and growth within the organisation, most recently serving as a senior sales engineer.
In his new role, Jones will be the primary contact for all of Digital Alert Systems' dealers and systems integrators. He will manage several key customer accounts, ensuring customer satisfaction and retention, and will continue to report to Vice President of Business Development Bill Robertson.
Robertson made a statement regarding Jones' promotion, praising his growth and capabilities. "Adam has consistently demonstrated his commitment to our customers and his ability to manage complex challenges with ease," he said. "I am confident that he will continue to drive greater value for our customers in his new role."
Jones expressed gratitude for the trust Digital Alert Systems has placed in him. "I am excited to help drive greater value for Digital Alert Systems' customers in my new role," he said. "I look forward to continuing to work closely with our dealers, systems integrators, and key customer accounts."
Since joining Digital Alert Systems, Jones has deepened his relationships with customers and partners, and has been instrumental in assessing customer and internal needs. His customer advocacy has influenced the company's software and firmware development roadmap, particularly in terms of software and firmware enhancements based on customer feedback.
In addition to his key responsibilities, Jones will continue to support internal product development by relaying customer insights and requests. He will also drive consistent growth in customer engagement and service quality.
The promotion of Jones reflects Digital Alert Systems' commitment to recognising and advancing talent from within. The statement did not provide details on the complex issues Jones has troubleshot at Digital Alert Systems, nor did it mention any new responsibilities or tasks Jones will undertake in his new role beyond managing key customer accounts and continuing to report to Vice President of Business Development Bill Robertson.
[1] Digital Alert Systems Press Release, 2025.
- As a result of his notable growth within Digital Alert Systems, Adam Jones, who previously served as a senior sales engineer, has been promoted to Senior Account Manager, focusing on managing key customer accounts and reporting to Vice President of Business Development Bill Robertson.
- In his new role, Jones will also play a pivotal part in Digital Alert Systems' digital media content, supporting internal product development by sharing customer insights and requests, influencing the company's software and firmware development roadmap.
- Jones has exhibited proficiency in assessing customer and internal needs, making him instrumental in driving digital innovation and improving customer satisfaction at Digital Alert Systems.
- The promotion of Adam Jones further demonstrates Digital Alert Systems' aspiration to foster and nurture internal talent, with a focus on enhancing their digital content and ensuring customer satisfaction.
- In his new capacity as Senior Account Manager, Adam Jones is expected to bring his expertise in the business and technology sectors to expand Digital Alert Systems' influence in the media and IP spectrum, propelling video and finance operations to new heights.
