Statement on Accessibility
Airbus, the global aerospace manufacturer, has embarked on a multi-year initiative to enhance the digital accessibility of its website. The Airbus Multiannual Digital Accessibility Scheme 2024-2026 was established to address this issue, aiming to make the platform more inclusive for users with disabilities.
The website, accessible at our website, has been partially compliant with the French General Accessibility Improvement Guidelines (RGAA 4.1) as per a compliance audit by Numerik-ea. This audit revealed that approximately 50.63% of the RGAA 4.1 criteria have been respected.
However, it's important to note that the scheme does not provide a detailed public list of all non-compliant criteria. As of mid-2025, there are 39 non-compliant criteria that have been identified but not explicitly disclosed in publicly accessible sources.
The scheme does indicate that Airbus is actively working towards meeting full accessibility standards. Yet, the specific accessibility criteria or Web Content Accessibility Guidelines (WCAG) that are not met remain undisclosed in publicly accessible summarized sources.
For those who have reported an accessibility defect and have not received a satisfactory response, there are options available. You can raise a complaint via the Defender of Rights (Defender of Rights Form), contact the Defender of Rights delegate in your region (Defender of Rights Regional Contacts), or send a letter (free, no stamp required) to Défenseur des droits Libre réponse 7112075342 Paris CEDEX 07.
The non-accessible content includes files available in office formats published before September 23, 2018, pre-recorded audio and video content published before September 23, 2020, third-party content that is neither funded nor developed by the organization, and online framework and Youtube video player.
The web pages that have been tested for accessibility include the home page, contact us page, contact investors page, terms of use page, our products in action page, careers page, careers: apprentices and pupils page, investors page, investors: financial results & annual reports page, becoming an Airbus Supplier page, be an Airbus supplier: eproc strategic procurement page, newsroom page, safety of our products page, products & services page, commercial aircraft page, the article "This A319neo is the latest to test 100% SAF", and search page.
The website is built using HTML 5, CSS 3, and Javascript, and the evaluation tools used include Color Contrast Analyser, Web Developer Toolbar, Axe, and Arc Toolkit.
If you encounter any issues accessing content or services on the website, you can contact the website manager at digitalaccessibility@ourwebsite. Airbus remains committed to improving its digital accessibility and welcomes any feedback to help achieve this goal.
Technology plays a significant role in the Airbus Multiannual Digital Accessibility Scheme 2024-2026, as the website is built using HTML 5, CSS 3, and Javascript, and evaluation tools such as Color Contrast Analyser, Web Developer Toolbar, Axe, and Arc Toolkit are employed to ensure digital accessibility. Despite making progress towards meeting full accessibility standards, the specific accessibility criteria or Web Content Accessibility Guidelines (WCAG) that are not yet met remain undisclosed in publicly accessible sources.
