Strategies for Expressing Cyber Threats in Language Board Members Can Understand
In the rapidly evolving digital landscape, the role of cybersecurity leaders becomes increasingly significant. However, the connection between CISOs and board members is not always seamless. To bridge this gap, gathering first-hand insights from senior leaders within your internal network can be beneficial.
Effective communication with board leaders is crucial, and one way to achieve this is by telling the story of cybersecurity vulnerabilities and risks in a manner that resonates with them. Board members, like everyone else, process information better through stories. They help relate to the information, understand its implications, and take action.
The art of storytelling requires following tested techniques and doing the necessary work. It's essential to understand the perspectives of board members, who may not fully grasp how digital technology and cybersecurity translate into business risk. Researching their backgrounds, including viewing LinkedIn profiles and conducting a general online search, can provide insights into their interests, passions, and professional history.
Understanding the "currency" that the board values is also essential. For instance, an energy company's board might value oil barrels, while a healthcare organisation might prioritise patient safety. Creating memorable analogies using these currencies can help board members understand the potential impact of cybersecurity risks on their organisations.
Asking for personal introductions to individuals who are passionate about technology or cybersecurity can help find potential champions. Inviting these individuals to dinner offers an opportunity for informal conversation and questions about the board dynamics before meeting with the entire group.
The executive team's observations and perceptions are invaluable in helping craft a powerful story to connect with the board. Asking for their insights can provide a deeper understanding of the board's goals and the organisation's business objectives. Understanding these objectives is crucial for creating a narrative that demonstrates how cybersecurity risks can be navigated to achieve these goals securely.
Recent high-profile cyberattacks have elevated the CISO's role in organisations. It's important to view oneself as a business enabler and show board leaders how one can help guide them through cybersecurity risks to achieve their business goals securely.
Remember, human brains are wired for stories, and certain story formats can affect brain chemistry. The right narrative can evoke emotion, help process information, and change behaviours and attitudes. By mastering the art of storytelling, cybersecurity leaders can effectively engage with boards, ensuring the security and success of their organisations.
