Telecom Namibia Affirms Complete Recovery of Telecommunication Services
In a much-anticipated update, Telecom Namibia has announced the full resolution of the network issues that affected its fixed and TN Mobile networks since June 27, 2025. The precise technical cause of the disruption remains undisclosed, but the company's swift action has ensured the restoration of services for its customers.
The Network Operations Centre (NOC) at Telecom Namibia played a pivotal role in resolving the problem and continues to closely monitor the system to maintain network stability and peak performance. The NOC's efforts have been successful in fully rectifying the network instability, bringing relief to customers who experienced service interruptions over the past week.
Telecom Namibia extends its sincere apologies for the inconvenience and disruption caused during the network instability. The company remains committed to delivering reliable, high-quality telecommunications services across Namibia and is dedicated to ensuring its customers enjoy uninterrupted connectivity.
Customers who may still be experiencing service quality issues are encouraged to contact the Customer Contact Centre at 11000 or WhatsApp at 0852111111.
In summary, the network instability that began on June 27, 2025, has been fully addressed by Telecom Namibia, with the Network Operations Centre playing a key role in restoring full network stability. The company continues its vigilant monitoring to maintain service quality and reliability, ensuring a seamless telecommunications experience for its customers.
Telecom Namibia's Network Operations Centre (NOC) has been instrumental in restoring network stability, harnessing technology to rectify issues on both fixed and TN Mobile networks. Amidst the network's full recovery, Telecom Namibia's unwavering commitment to telecoms has paved the way for customers to enjoy seamless, high-quality mobile and telecoms services.