Uncensored Assistant for Efficient Task Management
WPMU DEV, a renowned company that has been offering award-winning WordPress plugins, hosting, and site management tools since 2006, is seeking a Product Assistant. This role offers an exciting opportunity to work with cutting-edge tech stacks and a diverse, talented team, contributing to the continuous improvement of WPMU DEV's WordPress products and services.
Role & Responsibilities
As a Product Assistant at WPMU DEV, you will play a crucial supporting role in the product team. Your responsibilities will include researching user needs, gathering feedback, and helping prioritize product features and improvements aligned with business goals. You will collaborate closely with cross-functional teams—including designers, developers, QA, and writers—to plan and deliver sprint cycles that enhance product performance and user experience.
Your day-to-day tasks will involve identifying user pain points, assisting in defining solutions, maintaining the project backlog and roadmap, supporting sprint planning and retrospectives, facilitating communication, and contributing to documentation and other product-related content.
Qualifications
While the exact qualifications are not explicitly listed, it is reasonable to infer that a Product Assistant at WPMU DEV should have skills in user research, product lifecycle knowledge, collaboration with technical and creative teams, and familiarity with analytic tools such as MixPanel and Google Analytics, as these are part of the job functions.
Benefits
WPMU DEV offers a flexible work environment, and while specific details about employee benefits are not available, salary estimates range from $12k-$24k per year depending on position and experience. Typical tech company benefits might include remote work flexibility and possibly bonuses or profit sharing, though these are not confirmed for the Product Assistant position.
WPMU DEV is described as a positive and engaged work environment where collaboration and communication are emphasized. Opportunities for paid travel to attend WordCamps and other industry conferences are available. The job offers 28 days of paid leave per annum (up to 35 days), an annual bonus based on company growth targets, and long service leaves (3 months off paid) after 10 years of service.
The compensation includes competitive benefits and rejuvenation time-off. A technology budget and a general expenses budget are provided, with the budgets increasing with length of service.
Key Responsibilities
- Organizing and maintaining project backlogs and roadmaps.
- Gathering user feedback and conducting market research to prioritize product features.
- Assisting in sprint planning, coordination, and retrospectives.
- Collaborating with teams to address bugs and develop solutions.
- Supporting user testing and data analysis using tools like MixPanel and Google Analytics.
- Facilitating team communication and ensuring timely responses to support queries.
- Communicating product updates internally and contributing to documentation.
- Helping define project requirements and success metrics.
- Promoting team engagement and fostering a positive team environment.
Required Skills
- WordPress
- Mixpanel
- Google Analytics
- Jira
- English language
- Communication
- Data analysis
- Research
- Agile/Scrum methodology
- Basic understanding of UX/UI principles
- Confidence in facilitating meetings, stand-ups, and team check-ins
Essential Attributes and Experience
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- A proactive problem-solving mindset
- Experience collaborating with cross-functional teams
This role involves interdisciplinary communication and hands-on support to ensure the continuous improvement of WPMU DEV’s WordPress products and services. Apply today to join this dynamic team!
